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Child Protection Policy

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Vivace Chorus is fully committed to safeguarding the welfare of all children and young people. We recognise our responsibility to take all reasonable steps to promote safe practice and to protect children from harm, abuse and exploitation. Vivace Chorus acknowledges its duty to act appropriately to any allegations, reports or suspicions of abuse. Self-employed staff and volunteers will endeavour to work together to encourage the development of an ethos which embraces difference and diversity and respects the rights of children, young people and adults.

Vivace Chorus recognises its duty of care under the Children and Young Persons Act 1963, the Children (Performances and Activities) (England) Regulations 2014, the Children Act 1989 and 2004 and the Criminal Justice and Court Services Act 2000 (in Scotland Protection of Children (Scotland) Act 2003), and the Working Together to Safeguard Children 2023 guidelines.

For the purpose of this policy, a child/young person who is under the
age of 18 years, but the term “young person” is generally applied to those aged 16-17.

This policy applies to any child/young person who is invited to perform at a specific performance.

If a child/young person is invited to perform at a specific performance, and is part of another organisation e.g. a Youth Choir, it is the responsibility of Vivace Chorus to ensure that this policy and procedure is followed for that child.

Vivace Chorus believes that:

  • the welfare of the child is paramount
  • all children, whatever their age, culture, disability, gender or gender identity, language, racial origin, religious beliefs and/or sexual identity have the right to protection from abuse
  • all suspicions and allegations of abuse should be taken seriously and responded to swiftly and appropriately
  • all members and employees of the organisation should be clear on how to respond appropriately.

Vivace Chorus will ensure that:

  • all children will be treated equally and with respect and dignity
  • the welfare of each child will always be put first
  • a balanced relationship based on mutual trust will be built which empowers the children to share in the decision-making process
  • enthusiastic and constructive feedback will be given rather than negative criticism
  • bullying will not be accepted or condoned
  • all adult members of the organisation provide a positive role model for dealing with other people
  • action will be taken to stop any inappropriate verbal or physical behaviour
  • we will keep up to date with health & safety legislation
  • we will keep informed of changes in legislation and policies for the protection of children
  • we will undertake relevant development and training where required
  • we will hold a register of every child involved with Vivace Chorus and will retain a contact name and number close at hand in case of emergencies.

Vivace Chorus has child protection procedures which accompany this policy. This policy should also be read in conjunction with the Vivace Chorus’s Equality, Diversity and Inclusion Policy and Health & Safety Policy, including risk assessments for concert venues.

Vivace Chorus has a dedicated Child Protection/Welfare Officer, who is responsible for ensuring that the child protection policy and procedures are adhered to. That person's name is Geraldine Allen and she can be contacted on 01483 564506.

In implementing this child protection policy Vivace Chorus will:

  • communicate to all members, self-employed staff, volunteers and associates their legal and moral responsibility to protect children and young people from harm, abuse and exploitation
  • communicate to all members, self-employed staff, volunteers and associates their responsibility to work to the standards that are detailed by the Surrey Safeguarding Children Partnership, and the need to work at all times towards maintaining high standards of practice in protection of children
  • ensure that all members, self-employed staff, volunteers and associates understand their duty to report concerns that arise about a child or young person, or anyone’s conduct towards a child/young person, to our named person for child protection
  • ensure that our named person for child protection understands her responsibility to refer any child protection concerns to the statutory child protection agencies (i.e. Police and/or Children’s Social Care)
  • ensure that any procedures relating to the conduct of members, self-employed staff, volunteers and associates are implemented in a consistent and equitable manner
  • facilitate opportunities for children and young people to express their ideas and views on a wide range of issues in connection with their involvement with Vivace Chorus, and raise any complaints or concerns with a member of the Vivace Chorus committee
  • facilitate involvement of parents or carers and to make child protection policies and procedures available to them.

This policy will be regularly monitored by the Vivace Chorus committee and will be subject to annual review.

Policy agreed by:Vivace Chorus Committee
Date policy agreed:March 2024
Author:Michelle Mumford/Geraldine Allen
Date of next review:March 2026

 

Vivace Chorus Safeguarding Procedures

1. Introduction

These procedures have been designed to ensure that the welfare and protection of any child and/or young person who rehearses and performs with Vivace Chorus. The procedures recognise that child protection can be a very difficult subject to deal with to the extent that it is sometimes easier to close your eyes to what is happening or believe that it is somebody else’s problem to deal with.

Vivace Chorus is committed to the belief that protecting children and young people is everybody’s responsibility and therefore the aim here is to provide guidelines that will enable all self-employed workers/members, associates and volunteers to act appropriately to any concerns that arise in respect of a child/young person.

Please also refer to the Vivace Chorus overarching Safeguarding Policy and Equality, Diversity and Inclusion policy for further information.

2. Recognising the Signs and Symptoms of Abuse

See Appendix 1 for the detailed definitions of abuse under the heading of Physical Abuse, Sexual Abuse, Emotional Abuse, Neglect, Child Sexual Exploitation and Bullying.

3. Responsibilities of the Organisation

At the outset of any concert or event involving children, Vivace Chorus will:

  • undertake a risk assessment and monitor risk throughout the concert process
  • identify at the outset the person with designated responsibility for child protection
  • engage in effective recruitment of chaperones and other individuals with responsibility for children, including appropriate vetting (if necessary in consultation with the local authority)
  • ensure that children are supervised at all times
  • know how to get in touch with the local authority social care services, in case it needs to report a concern.

Vivace Chorus will make any necessary applications for performance licences for a child or a ‘Body of Persons’ agreement in a thorough and timely manner. We will follow the performance licencing guidance set out by the National Network for Children in Employment & Entertainment (NNCEE) available at https://www.nncee.org.uk.

4. Named Persons for Vivace Chorus

Vivace Chorus has an appointed individual who is responsible for dealing with any child protection concerns. In their absence, a deputy will always be available for workers/members to consult with.

The named persons for Child Protection within Name of Organisation are:

Named Person for Child Protection: Geraldine Allen
Telephone number: 07968 832786

Deputy Person for Child Protection: Becky Kerby
Email: membership@vivacechorus.org 

The role and responsibilities of the named persons are:

  • to ensure that everyone is aware of what they should do and who they should go to if they are concerned that a child/young person may be subject to abuse or neglect
  • to ensure that any concerns about a child/young person are acted on, clearly recorded, referred on where necessary and, followed up to ensure the issues are addressed
  • The Named Person will record any reported incidents in relation to a child/young person. These will be kept in a secure place.

5. Stages to follow if you are worried about a child

Suspicion of abuse

If you see or suspect abuse of a child while in the care of Vivace Chorus, please make this known to the person with responsibility for child protection. 
If you suspect that the person with responsibility for child protection is the source of the problem, you should make your concerns known to the local authority designated officer (LADO).

Please make a note for your own records of what you witnessed as well as your response, in case there is follow-up in which you are involved. 

If a serious allegation is made against any member of Vivace Chorus or its associates - chaperone, venue staff etc, action will be taken to ensure the individual does not have further contact with the child until an investigation is concluded and any appropriate action taken. The individual will be excluded from the theatre, rehearsal rooms etc and will not have any unsupervised contact with any other children in the production.

Disclosure of abuse

If a child confides in you that abuse has taken place: 

  • Remain calm and in control but do not delay taking action.
  • Listen carefully to what has been said. Allow the child to tell you at their own pace and ask questions only for clarification. Don't ask questions that suggest a particular answer.
  • Don't promise to keep it a secret. Use the first opportunity you have to share the information with the person with responsibility for child protection. Make it clear to the child that you will need to share this information with others. Make it clear that you will only tell the people who need to know and who should be able to help.
  • Reassure the child that “they did the right thing” in telling someone.
  • Tell the child what you are going to do next.
  • Speak immediately to the person with responsibility for child protection. It is that person's responsibility to liaise with the relevant authorities, usually Children’s Social care or the Police.
  • Never investigate or take sole responsibility for a situation where a child makes a disclosure.
  • As soon as possible after the disclosing conversation, make a note of what was said, using the child's own words. Note the date, time, any names that were involved or mentioned, and who you gave the information to. Make sure you sign and date your record.
Who to tell and what to tell them

If you have concerns about the wellbeing or safety of a child in your care you have a duty to report it to the Vivace Chorus named person above who will report to the child employment manager. If you are unable to contact them you should contact Surrey County Council Children’s Services. The telephone number is shown on the ‘useful contacts’ page at the end of this document.

Recording of information

In all situations, including those in which the cause of concern arises from a disclosure made in confidence, the details of an allegation or reported incident will be recorded, regardless of whether or not the concerns have been shared with a statutory child protection agency.

An accurate note shall be made of the date and time of the incident or disclosure, the parties involved, what was said or done and by whom, any action taken to investigate the matter, any further action taken e.g. suspension of an individual, where relevant the reasons why the matter was not referred to a statutory agency, and the name of the persons reporting and to whom it was reported.

The record will be stored securely and shared only with those who need to know about the incident or allegation.

6. Creating a Safe Organisation

The following section provides clear guidelines for Vivace Chorus to be aware of and follow:

Photographs and images of children

There are risks posed directly and indirectly to children and young people through the use of photographs on web sites and in other publications such as concert programmes. Photographs can be used as a means of identifying children when they are accompanied with personal information, for example, "this is X who goes to such-and-such a school and who likes playing football". This information can make a child vulnerable to an individual who may wish to start to 'groom' that child for abuse. Secondly the content of the photo can be used or adapted for inappropriate use. There is evidence of this adapted material finding its way on to child abuse sites.

If Vivace Chorus wishes to include photographs of children and young people on our website, programmes and/or other material, we will assess the potential risks to the child when making decisions about the type of images we propose to use and the way they are used. We will seek involvement from the child and their parents and get consent before we use any images. Use of names of individuals in a photograph will be carefully considered and we will avoid the use of any additional information that might help locate the child. We will only use images of children in suitable dress to reduce the risk of inappropriate use. Parental permission to use an image of, or include information about, a child or young person will always be sought in advance.

Parents or other members of the audience are not permitted to photograph or video a Vivace Chorus event/concert if there are children performing. The use of cameras or mobile phones with camera or filming capability in dressing rooms and other inappropriate environments is expressly forbidden by anyone.

E-Safety

Most children will use mobile phones and computers. They are a source of fun, entertainment, communication and education. However, we know that some men, women and young people will use these technologies to harm children. The harm might range from sending hurtful or abusive texts and emails, to enticing children to engage in sexually harmful conversations, webcam photography or face-to-face meetings. Vivace Chorus will not communicate with children via their phone – all such communications will be via their parents.

Cyber-bullying by children, via texts and emails, will be treated as seriously as any other type of bullying.

Parents

Vivace Chorus believes it is important that there is a partnership between parents and the organisation. Parents are encouraged to be involved in Vivace Chorus events which involve their children, and to share responsibility for the care of children.

All parents will be given a copy of Vivace Chorus’s Child Protection Policy and procedures.

All parents have the responsibility to collect (or arrange collection of) their children after rehearsals or performances. Vivace Chorus has a responsibility to ensure suitable arrangements are in place to take children home.

Unsupervised Contact

Vivace Chorus will attempt to ensure that no adult has unsupervised contact with children. If possible there will always be two adults in the room when working with children.

If unsupervised contact is unavoidable, steps will be taken to minimise risk. For example, activities will be carried out in a public area or in a designated room with a door open.

If it is predicted that an individual is likely to require unsupervised contact with children, he or she may be required to obtain a criminal record disclosure from the Disclosure and Barring Service.

All children will be chaperoned at all times.

Gifts made to the children

Gifts of any sort, including sweets and chocolates given to the children must be made via the chaperone and with consent of the parents. Chaperones will be mindful of any allergies/food intolerances in the group before accepting gifts for the children. Favouritism of any child(ren) is not appropriate. All gifts should be made to all the children rather than any specific child(ren).

Physical Contact

All adults will maintain a safe and appropriate distance from children.

Adults will only touch children when it is absolutely necessary in relation to the particular activity.

Adults will seek the consent of the child prior to any necessary physical contact and the purpose of the contact shall be made clear.

Managing sensitive information

Vivace Chorus’s Data Protection policy and Child Protection policy will apply to the taking, using and storage of photographs or images of children.

Permission will be sought from the parents for use of photographic material featuring children for promotional or other purposes.

Vivace Chorus’s web-based materials and activities will be carefully monitored for inappropriate use.

Vivace Chorus will work in line with its Data Protection policy to ensure confidentiality in order to protect the rights of its members, including the safe handling, storage and disposal of any sensitive information such as criminal record disclosures.

Rights & Confidentiality

If a concern, complaint or allegation is made against a member of Vivace Chorus, this will be referred to statutory agencies (e.g. the Police) as appropriate. If a statutory agency later confirms they do not propose to investigate, we may still undertake our own internal investigation. If any member or associate of Vivace Chorus is found to have abused or caused harm to a vulnerable person, their membership/association will be revoked. 

No matter how you may feel about the accusation, both the alleged abuser and the child who is thought to have been abused have the right to confidentiality under Data Protection legislation. Remember also that any possible criminal investigation could be compromised through inappropriate information being released. 

Accidents

To avoid accidents, chaperones and children will be advised of "house rules" regarding health and safety and will be notified of areas that are out of bounds. Children will be advised of the clothing and footwear appropriate to the work that will be undertaken.

If a child is injured while in the care of Vivace Chorus, a designated first-aider will administer first aid and the injury will be recorded in Vivace Chorus’s (or the event location’s) accident book. This record will be counter-signed by the person with responsibility for child protection.

If a child joins a rehearsal/concert with an obvious physical injury a record of this will be made in the accident book. This record will be counter-signed by the person with responsibility for child protection. This record can be useful if a formal allegation is made later, and will also be a record that the child did not sustain the injury while participating in the concert.

7. Chaperones

Chaperones registered with their local authority will be appointed by Vivace Chorus for the care of children during the concert process. The chaperone is acting in loco-parentis and should exercise the care which a good parent might be reasonably expected to give to a child. The maximum number of children in the chaperone’s care shall comply with the NCSC guidelines.

Potential chaperones will be required to obtain a chaperone registration from their local authority and to supply this registration to Vivace Chorus once the local authority has approved them as a chaperone.

Chaperones will be made aware of Vivace Chorus’s Child Protection Policy and Procedures and all other Vivace policies.

Chaperones may have unsupervised access to children in their care, consequently a DBS check will be sought as a requirement of the local authority, before they grant approval for the chaperone.

Where chaperones are not satisfied with the conditions for the children, they should bring this to the attention of the Vivace Chorus Chairman or other committee member. If changes cannot be made satisfactorily the chaperone should consider not allowing the child to continue.

If a chaperone considers that a child is unwell or too tired to continue, the chaperone must inform Vivace Chorus and not allow the child to continue.

Under the Dangerous Performances Act, no child of compulsory school age is permitted to do anything which may endanger life or limb. This could include working on wires or heavy lifting. Chaperones should tell Vivace Chorus to stop involving children in dangerous performances, and should contact the local authority.

During performances, chaperones will be responsible for meeting children at the stage door and signing them into the building.

Children will be kept together at all times except when using separate dressing rooms.

Chaperones will be aware of where the children are at all times.

Children are not to leave the place of performance unsupervised by chaperones unless in the company of their parents.

Children will be adequately supervised while going to and from the toilets.

Children will not be allowed to enter the adult dressing rooms. 
Chaperones should be aware of the safety arrangements and first aid procedures in the venue, and will ensure that children in their care do not place themselves and others in danger.

Chaperones should ensure that any accidents are reported to and recorded by Vivace Chorus.

Chaperones should examine accident books each day. If an accident has occurred, Vivace Chorus is not allowed to use that child until a medically qualified opinion has been obtained (not just the word of the parent or child).

Chaperones should have written arrangements for children after performances. If someone different is to collect the child, a telephone call should be made to the parent to confirm the arrangements.

Children should be signed out when leaving and a record made of the person collecting.

If a parent has not collected the child, it is the duty of the chaperone to stay with that child until arrangements have been made to take the child home.

8. Children/Young People performing as part of another organisation

From time to time, Vivace Chorus may perform with children performing as part of another organisation, e.g. a children’s choir, or orchestra. During any rehearsals with Vivace Chorus and during the performance it is the responsibility of Vivace Chorus to ensure that this procedure is applied to those children.

Vivace Chorus will ensure that any such organisation has its own policy and procedures. The designated safeguarding officers will work together to identify risk and address it; however, it is the responsibility of the organisation to ensure the safety of their members under their procedures.

9. Disseminating/Reviewing Policies and Procedures

This Policy and procedure will be reviewed annually by the Committee of Vivace Chorus and the Nominated Welfare Officer. It will be publicly available on the Vivace Chorus website.

Appendix 1: Definitions

Physical Abuse: Physical abuse may involve hitting, shaking, throwing, poisoning, and burning, scalding, drowning, suffocating or otherwise causing physical harm to a child. Physical harm may be caused when a parent or carer fabricates the symptoms of, or deliberately induces, illness in a child.

Emotional Abuse: Emotional abuse is the persistent emotional maltreatment of a child such as to cause severe and persistent adverse effects on the Childs emotional development. It may involve conveying to children that they are worthless or unloved, inadequate or valued only in so far as they meet the needs of another person.  It may include not giving the child opportunities to express their views, deliberately silencing them or “making fun” of what they say or how they communicate. It may include interactions that are beyond the child’s developmental capability, as well as over protection and limitation of exploration and learning or preventing the child participating in normal social interaction. It may involve seeing or hearing the ill-treatment of another. It may involve serious bullying (including cyber bullying) causing children to frequently feel frightened or in danger, or the exploitation or corruption of children. Some level of emotional abuse is involved in all types of ill treatment of a child, though it may occur alone.

Sexual Abuse: Sexual abuse involves forcing or enticing a child or young person to take part in sexual activities, not necessarily involving a high level of violence, whether or not the child is aware of what is happening. The activities may involve physical contact, including penetrative (for example rape or oral sex) or non-penetrative acts such as masturbation, kissing, rubbing and touching outside of clothing. They may include non-contact activities such as involving children in looking at, or in the production of, sexual images or watching sexual activities or encouraging children to behave in sexually inappropriate ways or grooming a child preparation for abuse (including via the internet). Sexual abuse is not solely perpetrated by adult males. Women can also commit acts of sexual abuse, as can other children.

Neglect: Neglect is the persistent failure to meet a child’s basic physical and psychological needs, likely to result in the serious impairment of the child’s health or development. It may involve a parent or a carer failing to provide adequate food, shelter and clothing, (including exclusion from home or abandonment) failing to protect a child from physical harm or danger , failing to ensure adequate supervision (including the use of inadequate care-givers) or the failure to ensure access to the appropriate medical care or treatment. It may also include neglect of, or unresponsive to, a child’s basic emotional needs.

Bullying: Bullying is behaviour that hurts someone else – such as name calling, hitting, pushing, spreading rumours, threatening or undermining someone.
It can happen anywhere – at school, at home or online. It’s usually repeated over a long period of time and can hurt a child both physically and emotionally. Bullying that happens online, using social networks and mobile phones, is often called cyber bullying. A child can feel like there’s no escape because it can happen wherever they are, at any time of day or night.

Child Sexual Exploitation: Child sexual exploitation (CSE) is a type of sexual abuse in which children are sexually exploited for money, drugs, alcohol, accommodation or gifts as a result of them performing, and/or others performing on them, sexual activities. Child sexual exploitation can also occur through the use of technology without the child’s immediate recognition; for example being persuaded to post sexual images on the internet or mobile phones without immediate payment or gain. Children or young people may be tricked into believing they’re in a loving, consensual relationship. Child sexual exploitation is a hidden crime. Young people often trust their abuser and don’t understand that they’re being abused. They may depend on their abuser or be too scared to tell anyone what’s happening. Children who work in entertainment may be sexually exploited in return for offers of TV, film or modelling/ photographic work and roles in professional stage productions.

Appendix 2 Useful Contacts

If you are concerned about a child, you can get advice from Children’s Services via the Surrey Children’s Single Point of Access (C-SPA):

Phone: 0300 470 9100 (Monday – Friday 9am – 5pm)

Out of hours phone: 01483 517898 to speak to the emergency duty team.

If you need advice on chaperones, applying for a performance licence, or any aspect of this procedure, you can contact the Child Employment office as follows:

Child Employment office 01483 517838

Child Employment Manager 01483 518464 or 07971 664861

Data Protection Policy

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The privacy and security of your personal information is extremely important to Vivace Chorus. This policy explains how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.

1 - What personal data do we collect?

Personal data is any information that can identify you either directly or indirectly. 

We collect only the personal data we need, as outlined throughout this policy. We currently collect and process personal data for the following groups:

  • Our members, including contact details, audition reports, Gift Aid Declarations, photographs (e.g. for use on our website or for general publicity), and data on participation in concerts/events
  • Trustees, bank account signatories, and anyone who incurs expenditure on our behalf, including bank account details and data required by the Charity Commission
  • Patrons, including donation amounts and any Gift Aid declarations
  • Our Music Director, rehearsal accompanist(s), and other musicians who take part in our rehearsals, concerts, and other events
  • Anyone who purchases or is given complimentary tickets for our concerts and events (unless the venue directly manages ticket sales)
  • Our website users, if you accept cookies on our website

Sensitive personal data (e.g. about a disability) will be kept only where there is a legitimate need and consent has been given.

2 - How we get personal data and why we have it

Most of the personal data we process is provided to us directly by you for one of the following reasons:

  • Membership of, or involvement with, Vivace Chorus
  • Purchasing tickets for our concerts or other events

We use the information that you have given us for the management and administration of Vivace Chorus. In addition, anyone who has signed up to our mailing list will receive emails to inform them of future concerts and events. You can unsubscribe from this mailing list at any time. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. (You can remove your consent at any time. You can do this by contacting our Data Protection Officer at chairman@vivacechorus.org)
  • We have a contractual obligation
  • We have a legal or regulatory obligation
  • We have a legitimate interest

We share your information with third parties only where we have a legal, regulatory or safeguarding reason to do so, e.g. making Gift Aid claims to HMRC or in response to a request from the Police.

3 - How we store your personal information

Your information is stored securely.

Personal data is held for the minimal periods required to meet legal, regulatory and HMRC requirements and to ensure the effective administration of Vivace Chorus.

Personal data on ex-members and ex-patrons will be held only for the period necessary to meet Gift Aid or HMRC requirements, after which time it will be destroyed.

In the event of a data breach, our Data Protection Officer will report this to those affected and the Information Commissioner’s Office within 72 hours of the breach being discovered.

4 - Your data protection rights 

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for a copy of your personal information (a “subject access request”).

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances. 

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. 

We will not charge you for exercising your rights. If you make a request, we will respond to you within one month. 

Please contact our Data Protection Officer at chairman@vivacechorus.org if you wish to make a request, or if you have any concerns or queries about our use of your personal data.

Policy agreed by:

Vivace Chorus Committee

Date policy agreed:

March 2026

Author:

Michelle Mumford MCIPD

Date of next review:

April 2027

Equality, Diversity & Inclusion Policy

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Vivace Chorus is committed to encouraging equality, diversity and inclusion among our members, prospective members, freelance staff, volunteers and supporters.  We aim to create an open and friendly environment which promotes respect, positive relationships and understanding between everyone participating in our activities. 

1 – Protected and unprotected characteristics

We will not tolerate discrimination, harassment, or victimisation of someone because they have or are perceived to have a ‘protected characteristic’ or are associated with someone who has a protected characteristic. 

The Equality Act 2010 defines protected characteristics as:

  • age
  • disability
  • gender reassignment
  • marriage and civil partnership
  • pregnancy and maternity
  • race (including colour, nationality, and ethnic or national origin)
  • religion or belief
  • sex
  • sexual orientation.

In addition to the legally protected characteristics above, Vivace Chorus recognise that there are other unprotected characteristics which may lead to prejudice/discrimination, such as:

  • education
  • height or weight
  • physical or mental ill health which does not meet the legal definition of disability
  • perceived “class” or socio-economic background.

Vivace Chorus will not tolerate discriminatory acts, behaviour or language relating to any of the characteristics set out above, or any other form of prejudice, harassment or victimisation.

2 – Equality

Vivace Chorus will provide equal access to membership, musical activities, and opportunities (following a successful audition).

No member, prospective member, freelance worker or volunteer will receive less favourable treatment or be disadvantaged by the characteristics set out in section 1 above.

We will make reasonable adjustments to ensure equality of opportunity for people with a disability – see section 5 below.

3 - Diversity

Membership is open to anyone who passes an audition and is over the age of 18.

We recognise that our members and those associated with us bring diversity from their different backgrounds, knowledge, skills, needs and experiences. We welcome and respect this diversity, and aim to utilise it to create a cohesive community where different views are valued and respected.

4 – Inclusion

We will treat all members, potential members, freelance staff, volunteers and supporters with respect, and ensure they are made to feel equally welcome, accepted for who they are, and included in all activities of the choir.

5 – Reasonable adjustments

We aim to use venues that are accessible to all for rehearsals, concerts and any other activities or events we undertake.

We will make reasonable adjustments for members, prospective members, freelance staff and volunteers if they have a disability and are put at a substantial disadvantage by a ‘provision, criterion or practice’, compared to someone without that disability.

When deciding whether an adjustment is reasonable we will consider:

  • how effective the change will be in avoiding the disadvantage
  • its practicality
  • the cost
  • Vivace Chorus’ resources and size
  • whether Vivace Chorus has the capacity/ability to make the adjustment, e.g. at a hired venue
  • the availability of external financial support.

Our aim will be, as far as possible, to remove or reduce any substantial disadvantage faced by a person with a disability.

6 – Complaints or concerns

If anyone feels they have been discriminated against, harassed or victimised whilst participating in Vivace Chorus activities, or they have overheard or witnessed discrimination within the choir, they should raise this with a member of the committee.

The committee will take complaints of discrimination very seriously. They will investigate the complaint, listening to all parties involved, and ensuring confidentiality is maintained.

We will support and encourage the victim of an alleged hate crime (such as threatening behaviour, assault, or harassment) committed against them because of their disability, transgender-identity, race, religion or belief, or sexual orientation to report this to the Police at the earliest possible opportunity. We will also support a victim of alleged sexual harassment or other harassment (in line with the Protection From Harassment Act 1997) to report this to the Police. This may mean that the committee need to delay their own investigation until the outcome of a Police investigation is known.

If the committee reasonably believe that discrimination, harassment or victimisation has taken place, they will take appropriate action, up to and including permanent dismissal from the choir.

We will keep confidential records of any discrimination, harassment or victimisation concerns or allegations.

Policy agreed by:Vivace Chorus Committee
Date policy agreed:April 2026
Author:Michelle Mumford MCIPD
Date of next review:April 2027

 

Financial Policy

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The privacy and security of your personal information is extremely important to Vivace Chorus. This policy explains how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.

Purpose

This Financial Policy sets out the procedures for the financial management of VIVACE CHORUS CIO to ensure: 

  • Transparent and consistent financial practices 
  • Protection against misappropriation or misallocation of funds 
  • Assets are used efficiently and safeguarded appropriately 
  • Compliance with relevant legislation, such as the Charities Act 2011 

This policy applies to all Committee members, trustees, and volunteers, and will be reviewed periodically by the Committee. 

1. Responsibilities of the Trustee Committee

The Committee is responsible for: 

  • Keeping financial records in line with governing documents and legal obligations 
  • Preparing annual accounts and financial returns for submission to relevant bodies 
  • Safeguarding VIVACE CHORUS CIO’s assets and preventing fraud, error, or misuse 
  • Ensuring that this Financial Policy is followed by all relevant individuals

2. Bank Accounts

2.1 Opening and Management

  • All bank accounts must be in the name of VIVACE CHORUS CIO.
  • Opening or closing of any bank account must be approved by the Trustee Committee and minuted.
  • The organisation will operate a main Current Account, a second Current Account for Subscriptions  and an interest bearing Deposit Account for surplus funds.
  • Beyond the basic interest-bearing account, the organisation does not invest charity 
    funds. 

2.2 Bank Statements and Reconciliation

  • Bank statements shall be received regularly and reconciled with bookkeeping records by the Treasurer.

2.3 Authorised Signatories

  • At least two unrelated signatories are required for all payments.
  • All changes to signatories must be agreed by the Committee and recorded in meeting minutes.
Policy agreed by:Vivace Chorus Committee
Date policy agreed:April 2026
Author:Kate Peters
Date of next review:April 2027

 

Health & Safety Policy

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Vivace Chorus is committed to providing a healthy and safe environment for everyone involved in the musical activities we organise. This includes (but is not limited to):

  • members of the choir, those working for or with us in any capacity, and members of the public
  • rehearsals, workshops, concerts, fundraising and social events.

1 – Responsibilities

The Vivace Chorus committee takes overall responsibility for health and safety. We recognise that we have a special duty of care to those who may be at increased risk due to disability or inexperience.

At rehearsals, workshops and concerts, practical responsibility for health and safety sits with the committee.

At fundraising or social events, practical responsibility for health and safety sits with the event organiser designated by the committee.

All members of Vivace Chorus must take reasonable care for the health and safety of themselves and of other choir members, audience members and anyone else who may be affected by their actions.

Members must be alert to health and safety issues and draw attention to anything encountered during choir activities that could be a hazard.

2 – How we will keep people safe

We will seek to prevent accidents or injury by managing the health and safety risks at events we organise.

We will do this by:

  • visiting venues for performances and events to complete a risk assessment covering suitability, access and safety (including fire safety) prior to a performance taking place. Where regular venues are used, risk assessments will be reviewed annually or sooner if required
  • designating Fire Wardens from within the choir to provide support in the event of a fire. At least one person present at a hired venue will be responsible for knowing fire procedures within the venue and for communicating them as required
  • designating trained First Aiders from within the choir to provide support as needed. At least one person present at a hired venue will have awareness of First Aid procedures, and the location of kits and equipment
  • ensuring that all electrical and musical equipment we own or hire is in a good state of repair, well maintained and complies with relevant, current legislation – for hired equipment, the responsibility for testing lies with the hire company
  • ensuring that all members of the choir are made aware of specific safety issues at each venue, including fire exit procedures.

This policy will be shared with members, and risk assessments will be made available on request. 

 

Policy agreed by:Vivace Chorus Committee 
Date policy agreed:March 2026
Author:Michelle Mumford MCIPD 
Date of next review:April 2027

Safeguarding Policy

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Vivace Chorus believes that children, young people and adults at risk of harm should never experience abuse of any kind. Safeguarding is everyone’s responsibility, and we are committed to protecting any vulnerable people we come into contact with.    

1 – Who does this policy apply to?

This policy recognises vulnerable people as:

  • Children up to the age of 16
  • Young people aged 16-17
  • Adults aged 18 and over, who are at risk of harm or neglect because of their care and support needs (whether or not the needs are being met).

An adult at risk of harm may be a person who:

  • Is elderly and frail due to ill health
  • Has a learning disability
  • Has a physical disability and/or a sensory impairment
  • Has mental health needs including dementia
  • Has a long-term illness or condition
  • Misuses substances or alcohol
  • Is unable to make their own decisions. 

This list is not exhaustive; other people might also be considered to be adults at risk.

2 – Types of abuse

Abuse of vulnerable people can take many forms, the most common being:

  • Physical abuse
  • Domestic violence or abuse
  • Sexual abuse
  • Psychological or emotional abuse
  • Financial or material abuse
  • Modern slavery
  • Discriminatory abuse
  • Organisational or institutional abuse
  • Neglect or acts of omission
  • Self-neglect.

For more information on types of abuse, see https://www.scie.org.uk/safeguarding/adults/introduction/types-and-indicators-of-abuse 

We understand the importance of being alert to signs of abuse and to the difficulty vulnerable people may have in reporting it.

3 - How Vivace Chorus operates

Membership is open to adults over the age of 18.

We run regular rehearsals for members and put on public concerts and events. Our involvement with vulnerable people might include, but is not limited to:

  • Members of the choir who attend rehearsals, concerts and events
  • Soloists and orchestra members who perform at concerts/events
  • Members of other choirs or organisations who attend joint rehearsals, concerts and events
  • Audience members at public concerts

Rehearsals are run by our self-employed Music Director or a substitute on occasion, with a self-employed accompanist.  We do not employ staff directly.

4 – Supervision of vulnerable people

Where we participate in events involving children (e.g. joint concerts with a youth choir) the main responsibility for safeguarding individual children will lie with designated responsible adults e.g. teachers, parents, guardians or chaperones. However, we are aware that all members of the choir have a responsibility to provide a safe environment for joint activities with children, and this is set out in more detail in our Child Protection policy and procedures.

We are aware that vulnerable people may attend our concerts as members of the audience, or attend social events hosted by us.  It is the responsibility of the parent, guardian or carer to ensure adequate supervision.  If a parent, guardian or carer is not personally attending an event this policy requires them to be satisfied that the vulnerable person will be accompanied and adequately supervised by a responsible adult acting on their behalf at all times.

5 – What to do if you have a safeguarding concern

If you believe that a vulnerable person is in immediate danger or needs emergency medical attention you should call the police and/or an ambulance.

Otherwise, any concerns relating to safeguarding should be immediately reported to Becky Kerby as Safeguarding Officer (safeguarding@vivacechorus.org), Sarah Badger as deputy (secretary@vivacechorus.org) or another member of the Vivace committee in her absence.

Depending on the nature of the safeguarding concern, we may refer the matter to the Police, Social Services or other relevant statutory agencies.

If a concern, complaint or allegation is made against a member of Vivace Chorus, this may be referred to statutory agencies (e.g. the Police) as appropriate. If a statutory agency later confirms they do not propose to investigate, we may still undertake our own internal investigation. If any member or associate of Vivace Chorus is found to have abused or caused harm to a vulnerable person, their membership/association will be permanently revoked. 

We will keep confidential records of any safeguarding concerns or allegations.

Policy agreed by:Vivace Chorus Committee
Date policy agreed:March 2026
Author:Michelle Mumford MCIPD
Date of next review:April 2027

Website Terms and Conditions

Body

Credit

This document was created using a Contractology template available at http://www.freenetlaw.com.

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to Vivace Chorus’s use of cookies in accordance with the terms of Vivace Chorus’s privacy and cookies policies.

Licence to use website

Unless otherwise stated, Vivace Chorus and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website [except for content specifically and expressly made available for redistribution].

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Vivace Chorus’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Vivace Chorus’s express written consent.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Vivace Chorus makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Vivace Chorus does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.

Limitations of liability

Vivace Chorus will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Vivace Chorus has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Vivace Chorus’s liability in respect of any:

  • death or personal injury caused by Vivace Chorus’s negligence;
  • fraud or fraudulent misrepresentation on the part of Vivace Chorus; or
  • matter which it would be illegal or unlawful for Vivace Chorus to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Vivace Chorus has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Vivace Chorus’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Vivace Chorus’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Vivace Chorus.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Vivace Chorus and undertake to keep Vivace Chorus indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Vivace Chorus to a third party in settlement of a claim or dispute on the advice of Vivace Chorus’s legal advisers) incurred or suffered by Vivace Chorus arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

Breaches of these terms and conditions

Without prejudice to Vivace Chorus’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Vivace Chorus may take such action as Vivace Chorus deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Vivace Chorus may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Vivace Chorus may transfer, sub-contract or otherwise deal with Vivace Chorus’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute the entire agreement between you and Vivace Chorus in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English Law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Registrations and authorisations

 

Vivace Chorus’s details

The full name of Vivace Chorus is the Guildford Philharmonic Choir.

Vivace Chorus is a registered charity under registration number 1207710.

You can also contact Vivace Chorus by email at webmaster@vivacechorus.org